Network Support Technician

Job Description:

Overview
Languages
English

Education
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience
7 months to less than 1 year

On site
Work must be completed at the physical location. There is no option to work remotely.

Work setting
Consulting firm
Information technology (IT) infrastructure

Responsibilities
Tasks
Monitor the performance of computer systems and networks
Troubleshoot, maintain and upgrade web server hardware and software
Provide problem-solving services to network users
Perform routine network start up and close down and maintain control records
Perform data backups and disaster recovery operations
Implement network traffic and security monitoring software, and optimize server performance
Respond to requests for help and information from Website visitors and Website designers

Experience and specialization
Computer and technology knowledge
Security software
Programming software
MS Office
MS Windows

Additional information
Security and safety
Basic security clearance

Transportation/travel information
Valid driver's licence

Work conditions and physical capabilities
Fast-paced environment
Work under pressure
Tight deadlines
Repetitive tasks
Attention to detail
Sitting

Personal suitability
Accurate
Client focus
Efficient interpersonal skills
Initiative
Organized
Creativity
Dedication